Patient information & FAQ

Visiting hours

Mon–Sun: 9 AM–9 PM. Emergency services available 24×7.

Appointments

• Walk‑ins: Available for pathology and select diagnostics
• Phone: Call our desk for scheduling
• Documents: Carry ID, scheme card (if applicable), and prescriptions

Diagnostics preparation

• Fasting: Required for certain tests (e.g., Fasting Blood Glucose, Lipid Profile)
• Pregnancy scans: Follow clinician guidance
• X‑Ray/ECG: Usually no special prep

Cashless claims FAQ

• Am I eligible? Eligibility depends on your scheme enrollment and authorization
• What is covered? Coverage varies by scheme and case; our desk explains inclusions/exclusions
• How long does approval take? Typically same day to 48 hours depending on scheme